售后服务方案及措施通用6篇
售后服务是商品售出后提供的服务活动。从推销角度看,它是促销手段。在追踪跟进阶段,推销人员需采取多样配合步骤。优质的售后服务能提升企业信誉,如及时处理客户问题、提供产品维护指导等。这有利于扩大产品市场占有率,使推销工作更高效,进而增加收益。下面是小编给大家分享的一些有关于售后服务方案及措施的内容,希望能对大家有所帮助。 售后服务方案及措施 1 一、客户投诉及维修 1、工程进入保修期内,客服部门接到客
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